Terms of service

Overview

Welcome to Valour Fits! This website is operated by Hubei Yiheng Yishu Network Technology Co., Ltd. (hereinafter referred to as "we", "us", "our", or "Valour Fits"). We operate this store and website, including all related information, content, features, tools, products, and services within your orders, designed to provide you (the customer) with a curated shopping experience (hereinafter referred to as the "Services"). Valour Fits is powered by Shopify technology, which enables us to provide these Services to you.

The following terms and conditions, along with any policies referenced herein (hereinafter referred to as the "Terms of Service" or "Terms"), outline your rights and responsibilities when using our Services.

Please read these Terms of Service carefully, as they contain important information regarding your legal rights and cover scopes such as disclaimers and limitations of liability.

By visiting, using, or interacting with our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, please do not use or access our Services.

Section 1 - Access and Account

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and that you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.

To use our Services, including accessing or browsing our online store or purchasing any products or services we offer, you may be required to provide specific information, such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide to our store is accurate, current, and complete, and that you possess all necessary rights to provide such information.

You are fully responsible for maintaining the security of your account credentials and for all activities that occur under your account. You may not transfer, sell, assign, or license your account to any other person.

Section 2 - Our Products

We make every effort to display our products and services as accurately as possible in our online store. However, please note that due to the type of device you use to access the store, as well as your device settings and configurations, product colors or appearance may differ from what is displayed on the screen. We promise that all products sold by Valour Fits comply with their stated manufacturing standards. If the product you receive is significantly inconsistent with its description or has any quality defects, you are entitled to comprehensive after-sales protection in accordance with our Return Policy.

We reserve the right, at our sole discretion, to change all product descriptions at any time without prior notice. We reserve the right to discontinue any product at any time and may, on a case-by-case basis, limit the quantities of any products or services we offer to any person, geographic region, or jurisdiction.

Section 3 - Orders

When you submit an order, you are making an offer to purchase. Valour Fits reserves the right, at its sole discretion, to accept or reject your order for any reason. Your order is not accepted until confirmed by Valour Fits. We must receive and process your payment before accepting your order. Please check your order carefully before submitting, as Valour Fits may not be able to accommodate cancellation requests once the order has been accepted. If we reject, change, or cancel an order, we will attempt to notify you via the email, billing address, and/or phone number provided at the time the order was placed.

Products you purchase can only be returned or exchanged in accordance with our Refund Policy. Your purchases are solely for your personal or household reasonable use and may not be used for unauthorized commercial resale.

Section 4 - Pricing and Billing

Prices, discounts, and promotions are subject to change without prior notice. The price charged for a product or service will be the price in effect at the time the order is submitted and will be listed in your order confirmation email. Unless expressly stated otherwise, published prices do not include taxes, shipping fees, handling charges, customs duties, or import fees.

Prices published in our online store may differ from prices offered in physical storefronts, online marketplaces, or other shops operated by third parties. We may from time to time offer service promotions that affect pricing, which are governed by separate terms and conditions outside of these Terms. In the event of a conflict between promotional terms and these Terms, the promotional terms shall prevail. You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates, so that we can complete your transactions and contact you as needed.

You represent and warrant that (i) the credit card information you provide is true, correct, and complete, (ii) you are fully authorized to use the credit card for the purchase, (iii) the charges incurred by you will be honored by your credit card company, and (iv) you will pay the charges incurred by you at the published prices, including shipping and handling fees and all applicable taxes (if any).

Section 5 - Shipping and Delivery

All delivery times are estimates only and cannot be fully guaranteed. We are not responsible for delays caused by couriers, customs processing, or unexpected events beyond our reasonable control. In the event of package loss or damage during transit, Valour Fits will actively assist you in filing claims with the carrier and provide necessary after-sales compensation. For detailed billing bases, thresholds, and cut-off times regarding shipping and delivery, please refer to our Shipping Policy.

Section 6 - Intellectual Property Rights

Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, videos, and audio, as well as their design, selection, and arrangement, are owned by Valour Fits, its affiliates, or licensors, and are protected by relevant intellectual property laws.

These Terms permit you to use the Services for your personal, non-commercial use only. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material from our Services without our prior written consent. Except as expressly provided herein, nothing in these Terms grants or should be construed as granting you a license or any other right to use any patents, trademarks, copyrights, or other intellectual property rights of Valour Fits, Shopify, or any third party. Unauthorized use of the Services may violate relevant intellectual property laws. Valour Fits reserves all rights not expressly granted under these Terms.

The Valour Fits name, logo, product and service names, designs, and slogans are trademarks of Valour Fits, its affiliates, or licensors. You may not use such marks without the prior written permission of Valour Fits. The Shopify name, logo, product and service names, designs, and slogans are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans in the Services are the trademarks of their respective owners.

Section 7 - Optional Tools

As part of the Services, you may be provided with access to third-party customer tools, which we neither monitor nor have any control or input over.

You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new features through the Services (including the release of new tools and resources). Such new features shall also be deemed part of the Services and be subject to these Terms of Service.

Section 8 - Third-Party Links

The Services may contain materials and hyperlinks to websites provided or operated by third parties (including any embedded third-party features). We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites you choose to access. If you decide to leave the Services to access these materials or third-party websites, you do so entirely at your own risk.

We are not liable for any harm or damages related to your access to any third-party websites, or the purchase or use of any goods, services, resources, or content made in connection with any third-party websites. Please review carefully the third party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products and services should be directed to the third party.

Section 9 - Relationship with Shopify

Valour Fits is powered by Shopify technology, enabling us to provide the Services to you. However, any sales and purchases you make in our store are conducted directly with Valour Fits. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of the sales between you and Valour Fits, including any injury, damage, or loss arising from the purchase of products and services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising out of or in connection with your purchases and transactions at Valour Fits.

Section 10 - Privacy Policy

All personal information we collect through the Services is governed by our Privacy Policy, and certain personal information may simultaneously be subject to Shopify’s Privacy Policy. By using the Services, you acknowledge that you have read this Privacy Policy.

Since the Services are hosted by Shopify, Shopify collects and processes personal information regarding your access to and use of the Services in order to provide and improve the Services. Information you submit to the Services will be transmitted to and shared with Shopify and third parties (which may be located outside your country of residence) to provide the Services to you. Please refer to our Privacy Policy to learn more about how we, Shopify, and our partners use your personal information.

Section 11 - Feedback

If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, "Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, adapt, publish, distribute, and display such Feedback in any media for any purpose, including commercial use. For example, we may use the rights enjoyed under this license to operate, provide, evaluate, enhance, improve, and promote the Services, and to perform obligations and exercise rights under these Terms of Service.

You represent and warrant that: (i) all Feedback and all necessary rights therein belong to you; (ii) you have disclosed any compensation or reward received for submitting the Feedback; and (iii) your Feedback complies with these Terms. We are and shall be under no obligation (1) to maintain any Feedback in confidence; (2) to pay compensation for any Feedback; or (3) to respond to any Feedback.

We may, but have no obligation to, monitor, edit, or remove content that we determine in our sole discretion is unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your Feedback will not violate any right of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary right. You further agree that your Feedback will not contain libelous or otherwise unlawful, abusive, or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Services or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any Feedback. You are solely responsible for any Feedback you make and its accuracy. We take no responsibility and assume no liability for any Feedback posted by you or any third party.

Section 12 - Errors, Inaccuracies, and Omissions

Occasionally there may be information in the Services that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (including after you have submitted your order).

Section 13 - Prohibited Uses

You may access and use the Services solely for lawful purposes. You are prohibited from accessing or using the Services: (a) for any unlawful or malicious purpose; (b) to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances; (c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate against any of our employees or any other person; (e) to submit false or misleading information; (f) to send, knowingly receive, upload, download, use, or re-use any material that does not comply with these Terms; (g) to transmit, or procure the sending of, any advertising or promotional material, including any "junk mail", "chain letter", "spam", or any other similar solicitation; (h) to impersonate or attempt to impersonate any other person or entity; or (i) to engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Services, or which, as determined by us, may harm Valour Fits, Shopify, or users of the Services or expose them to liability.

Additionally, you agree not to: (a) upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Services; (b) reproduce, duplicate, copy, crawl, sell, resell, or exploit any portion of the Services; (c) collect or track the personal information of others; (d) spam, phish, pharm, or pretext the Services; (e) use any robot, spider, scraper, data gathering and extraction tools, automatic device or process, AI tools (such as agentic AI), or automated or manual means to access the Services; or (f) interfere with, bypass, or circumvent the security or authorization features, robot exclusion headers, or other measures used by us to restrict access to the Services. We reserve the right to suspend, disable, or terminate your account at any time without prior notice if we determine you have violated any part of these Terms.

Section 14 - Agents

14.1 If you use, permit, enable, or facilitate the deployment of an Agent to access, use, or interact with any of the Services, this section applies (hereinafter referred to as the "Agent Terms"). An "Agent" means any software or service that acts autonomously or semi-autonomously on behalf of an individual or entity, or under their direction, and can represent an individual or use an individual's device without direct supervision.

14.2 No Agent may access, use, or interact with the Services unless it identifies itself at all times and operates in strict compliance with the requirements of Section 14.4 below. Furthermore, if we request an Agent to refrain from accessing, using, or interacting with any of the Services, that Agent shall immediately cease doing so.

14.3 We may restrict (including through technical measures) whether and how any Agent accesses, uses, and interacts with the Services.

14.4 An Agent must: (i) declare in all HTTP/HTTPS requests that the request originates from an Agent, and disclose the Agent's name by including the following in the User-Agent string of the request: "Agent/[agent name]"; (ii) not conceal or obscure the fact that any access, use, or interaction originates from an Agent, such as by (a) mimicking human behavior and interaction patterns, or (b) completing or circumventing CAPTCHA or measures designed to distinguish computer use from human use; (iii) respond truthfully to any questions or prompts seeking to determine whether the interaction originates from a human or a computer; and (iv) not circumvent or otherwise avoid any measures designed to block, restrict, modify, or control whether and how the Agent accesses, uses, or interacts with the Services.

Section 15 - Termination

We may terminate this agreement or your access to the Services (or any part thereof) at any time, at our sole discretion, without prior notice, and you will remain liable for all amounts due up to and including the date of termination. The following provisions shall survive termination: Intellectual Property Rights, Feedback, Termination, Disclaimers, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions which by their nature should survive termination.

Section 16 - Disclaimer of Warranties

The information displayed or provided in or through the Services is for general reference purposes only. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Services, or by anyone who may be informed of any of its contents.

Except as expressly provided by Valour Fits, the Services and all products provided to you through the Services are delivered "as is" and "as available" for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. We do not guarantee, represent, or warrant that your use of our Services will be uninterrupted, timely, secure, or error-free. Some jurisdictions restrict or do not allow the exclusion of implied or other warranties, so the above disclaimers may not apply to you.

Section 17 - Limitation of Liability

To the maximum extent permitted by law, in no event shall Valour Fits, our partners, directors, officers, employees, affiliates, agents, contractors, service providers, or licensors, or such personnel of Shopify and its affiliates, be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of any of the Services or any products procured using the Services, or for any other claim related in any way to your use of the Services or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Services or any content (or product) posted, transmitted, or otherwise made available via the Services, even if advised of their possibility.

Section 18 - Indemnification

You agree to indemnify, defend, and hold harmless Valour Fits, Shopify, and their affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any loss, damage, liability, or claim (including reasonable attorneys' fees) made by any third party due to or arising out of: (1) your breach of these Terms of Service or the documents they incorporate by reference; (2) your violation of any law or the rights of a third party; or (3) your access to and use of the Services.

We will notify you of any claim subject to indemnification, provided that failure to promptly notify will not relieve you of your obligations unless you suffer material prejudice as a result. We shall have the right to control the defense and settlement of such claims (包括選擇律師) at your expense, but we shall not settle any claim requiring you to assume a non-monetary obligation without your consent (which shall not be unreasonably withheld). You shall cooperate in the defense of any indemnified claim, including providing relevant documents.

Section 19 - Severability

In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

Section 20 - Waiver; Entire Agreement

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Services constitute the entire agreement and understanding between you and us and govern your use of the Services, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

Section 21 - Assignment

You may not delegate, assign, or transfer this agreement or any rights or obligations under these Terms without our prior written consent, and any such attempted assignment shall be void. We may assign, transfer, or delegate these Terms and our rights and obligations without notice or consent.

Section 22 - Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the place where our company is registered, namely the People's Republic of China. Any dispute arising out of or in connection with the Services shall first be resolved through friendly consultation between both parties; if consultation fails, the dispute shall be submitted to the People's Court with jurisdiction over the location of our company for litigation.

Section 23 - Headings

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

Section 24 - Changes to Terms of Service

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. We will notify you of any material changes to these Terms in accordance with applicable law, and such changes will become effective on the date specified in the notice. Your continued use of or access to our Services following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

Section 25 - Contact Information

If you have any questions about our Terms of Service, or require after-sales support, please contact us through the following official channels:

Legal Company Name: Hubei Yiheng Yishu Network Technology Co., Ltd.

Registered Address (Business License): Room 602, Floor 6, Unit 2, Building 10, Jinyuan Bailu Garden, No. 127 Hanjiang Road, Dezhengyuan Community, Ganhe Street, Xiantao City, Hubei Province, 433000, China

Fulfillment & Operational Address: Yiheng Yishu Technology, Cross-Border E-Commerce (Huafa) Innovation Industrial Park, Zhuhai City, Guangdong Province, 519000, China

Official Support Email: hello@valorfits.com

Customer Support Phone: +852 5142 6935 (Hong Kong Support / Overseas Line)